Information Systems Specialist

*M-F 8:30a-5p IN OFFICE* *Job Summary* The Information Systems Specialist is responsible for clinical system design, implementation, maintenance as well as training and support for system users.
*Essential Duties and Responsibilities * * Participates in workflow analysis, design, configuration, evaluation, testing, implementation, training, end-user support, and maintenance of PowerScribe 360 and ancillary clinical systems.
* Leads on-going training for services and trainer support teams who directly support radiologists.
* Cross-functional team participation in future implementations to support organizational growth.
* Ongoing optimization of PowerScribe 360 within the integrated solution environment to maximize physician efficiency, experience, and assure data integrity to meet clinical and regulatory standards.
* Creates and maintains documentation and video training materials to support all users.
* Changes management of clinical software in Test and Production environments.
* Projects manage upgrades to the PowerScribe 360 application and Dragon.
* Participates in root cause analysis as trends in issues are identified, working with cross-functional team to provide support for software functionality, content and defect resolution updates.
* Actively supports and promotes systems standardization, utilization, and best practices.
* Participates in special projects as needed and performs other duties as assigned.
* Travel requirement up to 50% (New York, Maryland, Florida, and California).
_*PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above.
Other functions may be assigned and management retains the right to add or change duties at any time.
*_ *Minimum Qualifications, Education and Experience* * Experience in clinical systems implementation, systems maintenance, and physician support.
Radiology clinical knowledge preferred.
* Strong analytical skills to dissect problems and systems data with ability to communicate creative solutions to organization stakeholders.
* Experience working on cross-functional teams and collaborating with a multidisciplinary team to meet organizational strategic goals.
* Detail-oriented, accurate, organized and dependable.
* Demonstrated customer service focus and excellent interpersonal skills.
* Excellent written and oral communication skills.
* Working knowledge of Microsoft Office Suite, including Microsoft Word, Excel, and Outlook.
* Associates or Bachelor’s Degree in related field.
* Three to five years of healthcare applications experience including support, training, implementation, and optimization.
* Experience working in a healthcare environment.
*Quality Standards* * Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, vendors as well as referring physicians and their staff.
* Demonstrates initiative, personal awareness, professionalism and integrity, and exercise confidentiality in all areas of performance.
* Attends all meetings and trainings as requested.
* Follows OSHA regulations, RadNet and site protocols, policies and procedures.
* Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.
* Practices universal safety precautions.
* Promotes good public relations on the phone and in person.
* Adapts and is willing to learn new tasks, methods, and systems.
* Reports to work regularly as scheduled; consistently punctual with respect to working hours and lunch schedules, and maintains satisfactory personal attendance in accordance with RadNet guidelines.
* Completes job responsibilities in a quality and timely manner.
*Physical Demands* This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling or feeling, speaking, listening and high level cognitive thinking.
Must be able to use a computer and other office machinery including copiers, scanners and computer software.
Also, must be able to lift up to 20 pounds occasionally, and weights of up to 10 pounds with regularity.
This position requires the ability to travel (~50% of time), drive a vehicle and utilize other forms of transportation.
*Working Environment* In Office Job Type: Full-time Pay: $50,000.
00 - $65,000.
00 per year Benefits: * 401(k) * Dental insurance * Health insurance Schedule: * 8 hour shift * Day shift Work Location: In person