Are you excited about the idea of being the friendly face and essential support for our company? Fortress Foundation Solutions is in search of an Administrative Assistant who enjoys a dynamic environment and wants to be a key player in our team's success.
Why Work With Us?
* Collaborative and dynamic work culture
* Opportunities for growth and development
* Competitive compensation package
Position Summary:
As our Administrative Assistant, you'll play a crucial role in providing top-notch administrative support.
Reporting directly to the General Manager, you'll be a driving force behind our daily operations.
*Essential Job Functions:*
Production Support:
* Be the welcoming "voice" of our company, managing the main phone line with charm and efficiency.
* Ensure seamless communication by promptly transferring calls to the right person or queue.
* Handle warranties and pre-install packets, ensuring customers receive exceptional service.
* Conduct NPS Score calls and surveys to gauge customer satisfaction.
* Facilitate job logistics by completing 811's, ordering dumpsters, and coordinating equipment rentals.
*Permitting:*
* Navigate the permit process like a pro by completing applications and submittal packages.
* Liaise with local jurisdictions to understand permitting requirements and regulations.
* Keep the production department in the loop with regular updates and attend meetings as needed.
* Maintain and organize planning and zoning records for smooth operations.
*POSITION REQUIREMENTS*
* Ability to understand, speak, read, and write in English.
* Ability to detect/recognize information in written materials and on computer screen 75-100% of the time.
* Accuracy and attention to detail.
* Ability to work well under pressure and navigate multiple deadlines.
* Interpersonal skills, professional and courteous demeanor, and excellent office and phone etiquette
* Computer literacy and working knowledge of database and reporting tools such as Microsoft Word, Excel, PowerPoint, etc.
* Associate degree in business or related field preferred, and 1+ years of experience in an administrative support role OR a combination of education and experience that illustrates a proven track record in this field.
* Ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to move objects, maintaining a stationary position most of the time.
* A valid driver’s license, a safe driving record, and the ability to drive for the company.
* Salesforce experience is a plus!
* Bilingual preferred (English/Spanish)
For more information about our company, visit _https://www.
fortressfoundationsolutions.
com/_
Job Type: Full-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* No nights
* No weekends
Work Location: In person
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